Terms and Conditions
Canada East: 800-265-8685
Canada West: 800-463-4793
TL9000 and ISO9001:2008 Certified
We would like to be easy to do business with, so we ask your understanding of our business rules. Our best effort will be promptly and courteously extended to provide for your needs in return.
Orders are shipped at the lower of current or quoted prices. Prices printed in our catalog are stated in US dollars and are subject to change without notice. We reserve the right to correct typographical errors. We may accept or reject any order in our sole discretion.
FREIGHT & OTHER CHARGES
Freight charges are prepaid by us and added to your invoice plus a service/handling charge. Sales taxes will be charged as required by law.
Orders for stock merchandise placed after 2 p.m. Central time may not ship until next business day. Unless you indicate a preference, we will ship "best way".
Unless special arrangements are made, ownership of the goods and risk of damage/loss passes to you (or to the customer) when possession of the goods passes from Hutton to the freight carrier, and you are responsible for filing any freight claims for damage or loss. If an item is received with freight damage, it is very important for you to note "Damaged Freight" on the carrier's bill before signing it. Failure to note damage on the bill may result in the carrier denying the claim. If the carrier is UPS or Fed Ex, notify us of any damage within 24 hours of receipt and we will file the claim for you. Accepting partial shipments and refusing damaged cartons does not relieve you from risk of damage/loss. Shipments may be insured at your request and cost.
CREDIT & PAYMENT TERMS
Extension of credit and credit line amounts are determined in the sole discretion of our credit department and depends on credit history, trade references, financial statements and other information we may require. Standard credit terms are net 30 days. We accept company checks, certified checks, wire transfer, ACH, American Express, Visa or MasterCard depending upon credit rating. COD shipments will be payable by certified check unless prior arrangements have been approved. Prepayment will be required for specifically ordered (custom) goods. Overdue accounts placed with a collection service will have reasonable cost of collection added to amounts due. Credit may be revoked due to slow payment history or negative information received through credit review. Statements are sent each month. You may check your account status and get UPS POD's or invoice copies on the Manage Your Account tab.
Manufacturers' warranties are provided for all products we sell. You should process any warranty claims according to the manufacturer's instructions. WE MAKE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION OF THE PRODUCTS ORDERED. ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY EXCLUDED.
RETURNS & CLAIMS
If you are not pleased with any product, with our express authorization you may return it within 30 days after receipt with freight prepaid, in new condition including unmarked original packaging, packing material, manuals and all accessories for a full credit or refund. Otherwise, authorized returns will be subject to a restocking charge of at least 20%, with a minimum of $15.00. (Note: Special orders, custom-configured, modified, previously placed in service, or cut-to-length products are not returnable.) Product defects experienced after the initial 30 days should be resolved directly with the manufacturer. For any manufacturers who require their products to be returned through the distributor, we will coordinate those efforts with you. Determination of credit issuance will be made after the product is returned and inspected. If we do not accept your order, or make a mistake in filling or shipping of your order, our only liability is to refund any amounts already paid to us. If you rightfully reject all or part of the goods before acceptance, then our only liability is, at our option, either (i) to permit you to return the goods and receive a refund of any amounts already paid to us, or (ii) the repair or replacement of nonconforming goods. Without our consent, you have no right to cover. UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES. If you need assistance in obtaining manufacturer telephone numbers for defective products or information regarding freight carrier claims, please contact our sales support department at 877-648-8866.
By placing an order with us you have agreed to these terms and conditions regarding that order and any subsequent orders, and no modifications or other terms are binding on us without our prior written approval. Texas law applies.
Hutton makes every effort to ensure the information presented on its Web site is accurate. Because Hutton publishes information provided by manufacturers, Hutton has no control over the accuracy of such information and makes no guarantee as to such information, including the accuracy, currency, content, or quality of any such information. If an error is found, Hutton is not responsible for the results, or any loss or damage, that may occur from such a mistake. Hutton will update information listed on the site where appropriate, but shall not be liable for any inaccuracies, delays, or failures to do so and will not notify users when information has been updated.
Hutton Communications Inc. does not collect personal information unless you explicitly provide it. If you choose to provide information on the web site through site registration, forms, or online ordering (including shipping addresses and credit card information), that information becomes the property of Hutton and will be held with the utmost caution and security. We also collect certain information based on your navigation of our site in order to streamline your ability to navigate the site and to help us develop features and content that will be of interest to you. We may use the information we collect from you individually or aggregated with other user's information to improve our web site, our services, or to notify you about updates or new features. Under no circumstance will any information gathered be sold or distributed outside of Hutton Communications, Inc.
Privacy (Information Sharing)
We do not resell or distribute any information about you to third party individuals. We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so or if we believe that such action is necessary to protect and/or defend our rights, property, or personal safety and those of our users/customers.
In some instances, the web server uses "cookies" to provide you with better experiences while visiting our site. Cookies simply allow our Web server to recognize you. They are very small text files that are placed on your hard drive (with your permission). Cookies cannot be executed as code or deliver viruses to your computer. The file is uniquely yours and is the only file read by our server.
As a registered Hutton customer, you may receive e-mails about special promotions or other related information. We may also use your e-mail address or telephone number to contact you about changes to your order.
We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use. When you place orders or access any sensitive data, such as your account information, we use a secure server which encrypts all information that you input before it is sent to us. We will update these measures as new technology becomes available, as appropriate. To further ensure that your data is kept safe, we've added an extra layer of protection with usernames and passwords.
If any link is offered connecting to a third party web site, it is as an accommodation to the respective third party site owner. If you decide to access any of the third party sites linked to this site, you do so entirely at your own risk.
In certain areas of Hutton Online you may find supplier sponsored banner advertisements. Clicking the banner may take you to the respective supplier/advertiser's website.
The use of any device, software, or routine to interfere with the proper working of this site will not be permitted. You assume all responsibility and risk for the use of this site and Hutton will not be liable for any direct, special, indirect, or consequential damages.
Copyright for all original material provided on this web site is held by Hutton Communications, Inc., or by the original creator of the material. Permission is granted to display, copy, distribute and download the materials on this site solely for personal, non-commercial use provided that you make no modifications to the materials and that all copyright and other proprietary notices contained in the materials are retained. All trademarks, service marks, logos, slogans, domain names, and trade names are the properties of their respective owners.
This Site is operated by:
Hutton Communications Inc., 2520 Marsh Lane, Carrollton,TX 75006, 877-648-8866 email@example.com